For 90 years, PILOT has been synonymous with the provision of new writing solutions. By listening to our customers, our research has enabled us to create new standards in terms of comfort and ingenuity, through the launch of liquid ink rollerballs, gel ink and more recently FriXion, the thermo-sensitive ink rollerball, which has taken the world by storm. Your custom has allowed us to achieve the title of ' the world's number 2 brand in writing instruments' and we thank you sincerely for this. Today, we are committed to meeting the major challenges of this new millennium, including protecting the environment, and we continue to innovate to improve the quality and comfort of our products even further.